Complaints handling

It is of course annoying if you have a complaint about the service as you experienced it. Nevertheless, we kindly ask you to pass on your complaint to the customer contact department by e-mail. Our employees of the customer contact department will review the complaint and try to resolve the complaint to everyone’s satisfaction.

By email: service@aguatesla.com

After receipt of your complaint you will receive a confirmation from us.
We will answer your complaint within 48 hours of receipt, if it needs more time, we will inform you.

We strive to handle complaints as quickly as possible and to solve them according to the wishes of the customer.

Fortunately, we have almost no complaints.

Sincerely,

Your Agua Tesla Team